If you continue to experience problems, go to your 'Control Panel', double-click on 'Internet Options' and click on the 'Connections' tab. AOL users: Please make sure that you have established a successful Internet connection to AOL before continuing.McAfee Firewall will display an alert that tells you that the software is attempting to access the internet.If it is, select it, and click the Delete Application Rule button. Look through the list, and make certain that the program is not a blocked application.Right Click the McAfee icon in your task bar.If you are using McAfee Personal Firewall, please do the following:.You will need to make certain that the software is allowed access to the internet. ZoneAlarm users: Even while disabled, ZoneAlarm can block access to the internet.If you are still unable to unlock the full version, please open Internet Explorer and go to the Tools menu, then Internet Options > Advanced Settings > Security, and temporarily uncheck the box for: "Check for server certificate revocation (requires restart)".HighEncryption Pack and 'Root Certificates Update' should both be selected if they are available on this page. Click on the "Scan for updates" link to get the latest updates available for your computer's operating system. If this issue persists and you are using Windows OS, please open Internet Explorer and go to.This can be done at Microsoft's site or from third party sites like
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